Retail Training – Sales Training & Selling Program for Retailers #online #watch #retailers


#retail sales training

#

Cutting edge sales training you can deliver yourself!


Click – Customize – Deliver


Unleash the sales potential in your team with our ground-breaking Authentic Selling Training program. the same one used by leading retailers and training consultants worldwide!

Take pride in delivering programs that are real and refreshing, fun and dynamic, powerful and proven and.

Cost less than the price of sending one team member to a single external training course.

Only the best sales skills, techniques and exercises have been included. Each sales training program is based on years of research and testing on thousands of participants.

You don’t have to pay a consultant to design a package for you, or pay for a trainer to deliver it to your team.

You don’t need to spend thousands upfront and incur on-going royalty costs to give your team the best retail training and sales training available.

Authentic Selling Training Program

Everything you need to up-skill your selling team is in this one package:

Unleash the sales drive, determination and motivation in your team!

Develop proactive selling behaviors that ensure a steady stream of sales during quiet periods

Learn how to manage and nurture the sales account, as opposed to just focusing on the sales event

Learn quick and easy ways to maintain existing relationships, in order to bank future sales

Improve customer engagement with advanced communication and influencing skills

Deliver impactful presentations and sales pitches in half the time

Learn how to run sales demonstrations that really draw your customers in

Learn how to quickly and easily personalize solutions to each client

Increase basket size using three simple techniques

Learn creative solutions for overcoming selling road blocks

Close more sales

Grow a loyal client base that seeks your team out time and time again

Be regarded as the experts in your field!

And much more.


Start your sales training for just $97

Our Authentic Selling program is unique because it trains to the specific skills and behaviors of top sales professionals ; while other programs teach a sales process or steps of selling. By profiling the skills and behaviors of millionaire sales people, we identified exactly what they do differently. Then we developed training inventions to help others reach their level of success.

So, if you want to try a new approach to sales training – without paying the earth – try ours!

Check out all other training programs!

We have a range of training programs to choose from, each focused on a specific need.

What is included

Take a look at our Authentic Training Programs

  • Authentic Selling – Advanced Sales Training Package
  • Authentic Leadership – Developed for sales managers who have staff reporting to them
  • Authentic Beauty Selling – Developed specifically for beauty spa’s, salons and retailers
  • Customer Service and Selling Training – Starter Pack – Perfect for small retail businesses.
  • Christmas Selling Sales Strategies – Perfect for small retailers wanting to maximize Christmas sales.

How it works

Our retail employee training and sales training courses are extremely comprehensive. They are designed so that you have a full toolbox from which to select those skills that best meet the needs of your group – or you can simply run each course in its entirety.

What’s more, you don’t need to be a trainer to deliver these courses. Each one is easy to follow and can be delivered in bite size chunks, or full days. They can be run with one participant or many.

Simply purchase and download each package of interest and you’ll receive tons of retail training resources to select from.

What you can expect

Our training is designed to be dynamic and interactive, so it totally absorbs the learner.

There are numerous exercises, hand-outs, worksheets and action plans to reinforce key learning’s and to form a complete learning solution. You can expect:

  • A fun, impactful, dynamic workshop that results in improved skills, confidence and motivation
  • A team of willing participants that embrace the training and look forward to what is covered next, as opposed to when it’s finished
  • Training that incorporate just the right amount of theory, in order to provide context, with an emphasis on practical skills and techniques
  • Numerous exercises, case studies, action plans and activities to help your team hone their selling skills
  • Content and exercises to be different to other courses you or your team have been on. Our courses are fresh and exciting!

Even participants who have been on previous courses will leave with new insights, perspectives and techniques.

As a facilitator or manager, you carry a lot of responsibility in bringing out the best in people and helping them realize their goals. Recognizing the important role you play, we want to give you the very best tools to enable you to enable others. You can rest assured that every skill, technique and exercise in our program is designed with this in mind. For a small investment, you can access these skills and unleash the potential in your retail sales team.

Click, Customize and Deliver – it’s simple and best of all, it’s brilliant!

I absolutely love delivering these courses – participant feedback is awesome!


Retail Jewellery Sales Training Manual Sample pdf #retail #recruiters


#retail sales training

#

Download Ebooks:

#1 Multimedia Search Engine!

filesdock.com matches search queries from 3rd-party sites, to affiliate-networks offering unlimited access to licensed entertainment content.

filesdock.com provides visitors who were otherwise looking for free-content to enjoy more for less.

  • fr
  • es
  • de
  • no
  • it
  • nl
  • da
  • jp
  • ar
  • ro
  • sv
  • zh

Possible Reasons :

  • The credit card entered may have insufficient funds.
  • The credit card number or CVV number was not entered properly.
  • Your issuing bank was unable to match the CVV or expiry date to the credit card provided.
  • Your billing address entered doesn’t match the billing address on your credit card.
  • Credit card submitted is already in use. Try using another card.

5 Sales Training Techniques That Every Manager Should Know – Yesware Blog #promo #codes #for


#retail sales training

#

5 Sales Training Techniques That Every Manager Should Know

When you think of a natural salesperson, you probably imagine a smooth talker quick to answer your questions before you even have them. And within a few minutes, you’re completely sold on a product you’ll never use.

But the very best salespeople aren’t always the slickest talkers — they’re actually the most effective listeners. Instead of ignoring the client and trying to stay one step ahead, an effective salesperson carefully listens to the client’s needs to really identify with them.

But like any skill, even naturally adept salespeople need to hone their skills through consistent sales training. Here are a few tips for educating and developing your sales force:

1. Use E-Learning to Educate

If your sales team doesn’t know your product front to back, even the best listeners will fall short in closing a sale. Salespeople need to understand product details to boost their confidence when selling, especially new recruits. With sufficient product training, they can identify specific client issues and understand products’ details well enough to position them as the perfect solution.

Of course, constant traveling and frequent sales calls make it nearly impossible to get your entire sales force in one room for training. That’s where e-learning comes in.

E-learning allows sales teams to brush up on their product knowledge on the go. Through online videos and modules, you can also track progress to ensure that everyone has viewed the necessary materials.

Real world example: L’Oréal recognized gaps in product knowledge across all members of its sales force and implemented an e-learning program to empower its team. With stylized web-based videos, the company made in-depth product knowledge accessible and memorable for all salespeople.

Maximize your 1:1 meetings and become a better sales coach with our data-backed ebook.

2. Keep Training Short but Consistent With Micro-Learning

A report by Sales Performance International warns that sales training can be too much of a good thing. Managers might be anxious to develop a highly competent sales force. but the truth is, salespeople — like anyone — generally can’t retain a huge amount of information at one time.

The study found that multi-day sales training events are essentially a waste of money, as approximately 50 percent of the learning content is forgotten within 5 weeks. much less applied to the sales process.

Overtraining can actually be detrimental to your salespeople’s natural talent, crush their confidence, and push technique over ability. Instead, send out reminders via email or encouragements via smartphone. This can enforce effective habits without totally overwhelming your salespeople.

Real world example: TED Talks exhibit micro-learning at its finest. Industry professionals and thought leaders discuss a variety of topics to teach and inspire in digestible 15-minute increments. Incorporating this method to train salespeople in easily manageable intervals will keep them engaged and help you deliver new information they’ll actually retain.

3. Reward Specific Achievements

Salespeople are driven by goals (probably more so than other employees), which makes an achievement-based training program another excellent option.

But generalizing your team members’ successes won’t make them stick. A much more effective sales training technique is to tell them they’re doing a good job because they exceeded their goal by a certain percentage or recognize their performance on a particularly difficult call. Always use specifics to make these successes tangible and more meaningful.

Real world example: Best Buy used this model in its Path to Excellence initiative. Leadership awarded the sales force badges when it utilized concepts taught in training. These badges led to four distinct levels of recognition, ranging from bronze to platinum. Best Buy found that the stores with the highest levels of recognition outsold those with lower recognition levels by three to one.

4. Field Train and Provide Detailed Feedback

Most of our talent development happens in the field. But it’s the analysis and feedback a salesperson receives after a call that resonates. Supervisors can emphasize listening to and understanding client needs and help salespeople avoid pushing a product by providing direct feedback in a real sales situation.

For effective real-world training to happen, a competent leader needs to listen in on sales calls, review recordings, and analyze the person’s performance to offer timely and specific feedback. This should ideally happen hours after the experience so the feedback is fresh and the salesperson can reflect on the experience.

Real world example: Walgreens implemented “Well Experience ” field training to provide hands-on experience in a simulated pharmacy environment. It used games such as merchandise scavenger hunts to familiarize teams with new store layouts, job shadowing in stores with these layouts, and “go live” performance coaching. After 13,000 employees went through the program, confidence levels rose from 42 percent to 90 percent.

5. Share Success Stories

According to the National Business Research Institute, employee attitude affects 40 to 80 percent of customer satisfaction, and the study of one retail giant revealed that a one-point increase in employee engagement led to a $200,000 increase in monthly sales per store.

High employee engagement and morale has a direct impact on the bottom line. Sharing mutual successes also instills a sense of unity in your salespeople and encourages them to work harder and smarter.

Real-world example: When salespeople succeed at Yesware, it s heard around the company (literally). Every sales rep has a closing song that gets played when they close a deal, while the rest of the sales team gets up and dances in celebration. When a team member hits their goals, they receive a big gold star for their desk, putting a spotlight on that person s individual accomplishment and recognizing a job well done.

Providing reassurance to your sales team through recognition instills confidence and fosters natural skills in the sales arena. Couple that with frequent, flexible, and manageable product education and field training, and you’ll take your team from great listeners to selling superstars.

Andrew Fayad is the CEO and Managing Partner of eLearning Mind. where he oversees sales, marketing, and strategic growth opportunities.

Get Email Updates


Retail Sales Associate Job Openings by Sprint Store by Wireless Lifestyle in Boise, ID 83704


#retail job openings

#

Retail Sales Associate Job Openings by Sprint Store by Wireless Lifestyle in Boise, ID 83704 November 2016

Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle. Good Morning for friends who still hunting a job. Hopefully you are not despair give to find a job that appropriate with desire your needed. Indeed somewhile find a job that appropriate is robust in this year. On this occasion, we will give the news about Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle. Here is more detail about info of Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle.

Sprint Store by Wireless Lifestyle Job Vacancies 2016

Retail Sales Associate Job Openings – Boise ID

Here is the job criteria you must meet to submit Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle that published on 6 months ago:

If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career. Wireless Lifestyle is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service. SUMMARY OF THE POSITION:

The Retail Sales Associate is responsible for the overall guest experience by developing professional relationships with customers, providing knowledgeable solutions for our customer’s wireless needs, and providing world class customer service. This position engages in service selling and product knowledge to exceed goals and maximize profits.
At Sprint by Wireless Lifestyle, we provide hands on and classroom training, advancement opportunities, and a Have Fun work environment!

DUTIES AND RESPONSIBILITIES:

• Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone

• Create an outstanding customer experience

• Communicate effectively to identify the best product or service to match the needs of the customer

• Meet and exceed monthly sales goals

• Develop and maintain business relationships with new and existing customers

• Provide marketing efforts to solicit and promote new business inside and outside of the retail store

• Perform store operation procedures including opening/closing the retail location, cashier duties, completing product inventory, and maintaining a cleanliness of the shared work area

• Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships

• Troubleshoot, diagnose, and repair wireless products through Service & Repair procedures; process receipts of service and repair transactions

• Assist in other tasks and duties assigned by management

• High school diploma or equivalent; 2 year/associate’s degree preferred
• Previous retail sales and customer service experience
• Excellent communication and effective problem solving skills
• Strong organizational and time management skills
• Professionalism, energetic, and positive attitude
• Availability of flexible scheduling to include days, evenings, and weekends
• Reliable transportation
• Basic math skills
• Basic computer skills
• Bilingual in English and Spanish a plus

Only the participants that meet to requirements above of that will be called upon to perform debriefing. For that, if you are interested and meet the job candidates Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle above, please submit your application before limit registration.

Thus is the news Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle that we can inform to you. Hopefully the job info today help you all who are seeking employment. If the above job does not appropriate with your interests, it never hurts to read another jobs info below. Finally, we say gratefulness already visited this website, do not forget to share information this beneficial through twitter. Hope you will find a job and work hard!

If Ms interested to registrate Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless LifestyleSprint Store by Wireless Lifestyle. immediately prepare requirements / files and documents needed for submit Retail Sales Associate Job Openings Boise ID November 2016 Sprint Store by Wireless Lifestyle above. To apply by online, please click the “Apply” button below.

Attention Please :

USA Job Gateway does not collect any fees or charges to job seekers through our website. If you find any companies that ask you to pay money, please contact us. This job openings may have an invalid or expired or closed for registration. Please recheck prior to the company concerned to determine whether or not a job. Check its location to help find the company’s address.


Channel sales director headhunters #online #deals #websites


#retail headhunters

#

Client Case Studies

Channel Sales Director – Consumer Electronics

Following a restructure, Executive Headhunters were asked to help this Global Consumer Lifestyle Company who were looking to expand their Channel Sales department.

Our client required a proactive and commercial individual to manage relationships with top-tier Mass Merchants National and International Accounts with the key Grocer multiples.

After a headhunting exercise, three candidates were marked as interested and suitable with a successful appointment being made.

This candidate had demonstrable track record in strategic development of the channel and its accounts, responsible for developing UK sales strategy for the UK sales operations. As a result of this search, we are now actively working on a Senior Channel Director position within the same organisation.

For more on our retail headhunting service, submitting a retail vacancy or to speak to an expert click here

Call Us

Download

Download info on our headhunting services:

Email Us

Latest Blogs

What consequences could Brexit bring for the UK manufacturing and engineering sectors?


Retail Sales Management Retail Sales Jobs in Canberra US, Canberra Retail Sales Management Retail Sales


#retail management software

#

Map search for Canberra

Retail Sales Management Retail Sales Jobs in Canberra US & Retail Sales Management Retail Sales Career in Canberra US – Find a new job today!

Mon, 24 Oct 2016 00:15:51 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

GA-Athens, B width: 250px; margin: 0 10px 5px 0;” src=”http://metuts.com/clock.png” /> Sun, 23 Oct 2016 13:03:28 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

NY-Wappingers Falls, West Rock Marketing has expanded into the upstate New York market because of constant client demands for improved market share. We are a privately owned sales and consulting firm that generates and acquires new accounts on behalf of Fortune 500 companies. We believe that if you’re having fun then working hard is enjoyable. Our in depth, hands on training program provides everyone the same opportun. More jobs like this

Mon, 24 Oct 2016 00:06:40 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

GA-Atlanta, Duties will include: delivering an exceptional customer experience, ability to grow into an outstanding sales representative, and have an incredible understanding of retail sales. Phoenix Integrated Store Consultants is hiring for all Multiple locations in the Metro Atlanta area. Requirements High-School Diploma College education preferred Excellent references and job stability 1 year of sales exp. More jobs like this

Mon, 24 Oct 2016 11:09:08 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

KS-Overland Park, Description Sales Representative – Marketing Specialist Job Description: Sales professionals, are you still looking for that golden career opportunity that will allow you to build a solid future for yourself and your family? United Career Fairs can help! We have over 20 years of experience in connecting candidates just like you with hiring managers at companies ranging from small local businesses . More jobs like this

Mon, 24 Oct 2016 11:21:02 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

TN-Murfreesboro, Description: Established flooring company in Murfreesboro is seeking a motivated, experienced sales representative to add to their sales team. The position reports to the Office Manager and is responsible for estimating and quoting jobs, project management and designing spaces. Daily responsibilities will fluctuate between working behind the retail sales counter in the showroom, creating quotes an. More jobs like this

Mon, 24 Oct 2016 10:06:04 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

WI-Milwaukee, Description Sales Representative – Marketing Specialist Job Description: Sales professionals, are you still looking for that golden career opportunity that will allow you to build a solid future for yourself and your family? United Career Fairs can help! We have over 20 years of experience in connecting candidates just like you with hiring managers at companies ranging from small local businesses . More jobs like this

Mon, 24 Oct 2016 10:24:46 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

GA-Atlanta, Description Sales Representative – Marketing Specialist Job Description: Sales professionals, are you still looking for that golden career opportunity that will allow you to build a solid future for yourself and your family? United Career Fairs can help! We have over 20 years of experience in connecting candidates just like you with hiring managers at companies ranging from small local businesses . More jobs like this

Mon, 24 Oct 2016 10:49:41 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

IN-Indianapolis, Description Sales Representative – Marketing Specialist Job Description: Sales professionals, are you still looking for that golden career opportunity that will allow you to build a solid future for yourself and your family? United Career Fairs can help! We have over 20 years of experience in connecting candidates just like you with hiring managers at companies ranging from small local businesses . More jobs like this

Mon, 24 Oct 2016 09:02:53 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

TX-Dallas, Description Sales Representative – Marketing Specialist Job Description: Sales professionals, are you still looking for that golden career opportunity that will allow you to build a solid future for yourself and your family? United Career Fairs can help! We have over 20 years of experience in connecting candidates just like you with hiring managers at companies ranging from small local businesses . More jobs like this

Mon, 24 Oct 2016 09:31:57 GMT Job Search Keywords: Retail Sales Management Retail Sales Canberra I Canberra Jobs

CO-DENVER, WORK WITH US! MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology super store has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our high-volume retail stores attract a wide range of. More jobs like this


Retail Sales Specialist at Premium Retail Services, Inc #jobs #in #retail #stores


#premium retail services

#

Retail Sales Specialist

  • Responsible for all aspects of client product support including training, sales support, merchandising and demonstration.
  • Accountable for an increase in sales on the products within retailers assigned.
  • Ensure product display is consistent with protocol, plan-o-gram compliance, and interactive displays working properly, overall appearance and presentations standards excel over competitive products.
  • Places approved signage and POP as needed. Identifies additional signage opportunities at store level and communicates to management.
  • Ensure correct inventory levels/needs are communicated to supervisor and through reporting in service order as requested.
  • Identifies sales opportunities at store level (traffic awareness).
  • Trains retail staff on client products, equipment operations, messaging, sales enabling skills, promotions, new product launches, etc.
  • Build and maintain long-term trusting relationships with retail store associates, retail management, and client management.
  • Maintain consistency and a highly visible presence in designated retail stores.
  • Create and maintain consistent store scheduled hours and input into assigned system daily.
  • Assist team member to drive sales, increase category market share and brand awareness. Influence market share and mind-share.
  • Attend required training sessions on internet-related services and products.
  • Assist client in training initiatives to ensure retail sales associates’ understanding of our client’s internet-related services, products, brand awareness, and brand image.
  • Forward thinking problem-solver, go above and beyond for the clients objectives, serving as an extension of the manufacturer or client.
  • Manage your sales performance against assigned goals and metrics.
  • Communicates via assigned methods (verbal, written, formal presentation) to management all assigned reports on position activities in timely manner.
  • Indicates opportunities and instore concerns as they arise to management.
  • Identifies completive advantages and submits ideas at local level.
  • Other duties as assigned to improve performance of self. ​

MINIMUM QUALIFICATIONS EXPERIENCE:

  • High School diploma or GED required; Bachelor’s degree preferred.
  • Must be able to work evenings, weekdays, weekends, and some holidays.
  • Minimum one year experience in retail sales or product demonstration.
  • Consumer electronic experience is required.
  • Exceptional interpersonal communication skills required.
  • Strong presentation and/or selling skills required.
  • Demonstrate high energy and enthusiastic attitude.
  • Must be proficient in computer software and internet browsing technologies (for example: Google Chrome, Google Docs, Google Sheets, etc.)
  • Access to home computer, reliable 24/7 internet connectivity for e-mail and daily web reporting.
  • Access to printing capabilities for training materials, job aids, written reports, etc.

Today’s consumer has more buying choices than ever. Smart retailers and manufacturers need every edge to compete in today’s marketplace. Premium Retail Services is that edge.

Premium acts as an extension of retailers and manufacturers in stores nationwide, ensuring shelves are stocked, product knowledge is conveyed, and technology is solving common retail challenges. And we’ve been doing it since 1985.

So no matter the product or category – from vitamins to video games – Premium provides the people, programs and technology to deliver.

Premium Retail Services. Results are in store.

Retail experience? Check. An unbeatable work ethic? Check. A burning desire to be part of a team absolutely dedicated to delivering results for a who’s who roster of clients? Check.

You might be Premium material.

Family owned and operated, Premium’s strong and steady growth has made us an industry leader in retail merchandising, assisted sales, field marketing and retail technologies.

From our corporate headquarters in the suburbs of St. Louis to the thousands of Premium field representatives working in stores all across the country, the company offers exciting career opportunities in a variety of retail disciplines.

EQUAL OPPORTUNITY EMPLOYER | BACKGROUND CHECK REQUIRED | DRUG TEST REQUIRED | E-VERIFY EMPLOYER

See Job Description

Signup for an account or Login to get information on applying for a job.


BRC – KPMG Retail Sales Monitor June 2016 #retail #store #manager #jobs


#british retail consortium

#

BRC – KPMG Retail Sales Monitor June 2016: Too early to assess any Brexit impact on retail sales

BRC – KPMG Retail Sales Monitor June 2016

Helen Dickinson OBE, Chief Executive | British Retail Consortium

“The month outturn was predominantly driven by a decline in sales in the fashion categories and isn’t a surprise given that June 2015 saw record growth in clothing and footwear. Looking across the last three months, food has held its ground with a better performance than non-food sales, which has seen its lowest growth since April 2012, largely due to fashion combined with a slowdown in furniture.

Britain’s retailers remain open for business. The EU referendum vote has not changed their relentless pursuit of delivering for customers day in, day out or their investment in meeting the needs of fundamental changes in the way people shop, driven by digital and technology. Despite the fall in the pound, the time it takes for any input price increases to translate into higher shop prices will depend on a combination of factors including further changes in the pound, commodity prices and the challenge for retailers to move pricing given the intensity of competition. So, there won’t be any instant shocks as any changes would take time to feed through.

David McCorquodale, Head of Retail | KPMG

“Overall retail figures decelerated in June, with sales down 0.5% on a like-for-like basis. As consumer attention shifted indoors to escape autumnal downpours, furniture and home accessories bounced back in the month, with bigger ticket items proving relatively resilient in the days immediately following the EU referendum.

“With May sunshine a distant memory, however, summer wardrobes remained bare as sales of women’s fashion and footwear plummeted following one of the wettest and dullest starts to a UK summer since records began.

“Elsewhere, Euro 2016 kicked things into gear a bit for the grocers, with sales improving 0.8% in the three months April-June. However, the decline on a like-for-like basis suggests food and drink sales continue to be dragged down by the deflationary tide in the sector.

“While the ramifications from the Brexit vote may well affect consumer confidence, retailers will be hoping the long-promised heatwave and potential stay at home holidays will be enough to drive shoppers back to the high-streets over the months ahead.”

Food Drink sector performance | Joanne Denney-Finch, Chief Executive | IGD

“The surprise result of the referendum appeared to trigger an immediate drop in food and drink spending, which more than offset some modest sales growth earlier in the month. Hopefully, this will prove to be a short-lived shock and calmer waters lie ahead.

“In data tracked throughout June, 56 per cent of shoppers predicted their personal financial situation would stay the same over the next 12 months, up from 29 per cent anticipating this during January 2011. We will be monitoring this figure closely.”

The BRC-KPMG Retail Sales Monitor measures changes in the actual value (including VAT) of retail sales, excluding automotive fuel. The Monitor measures the value of spending and hence does not adjust for price or VAT changes. If prices are rising, sales volumes will increase by less than sales values. In times of price deflation, sales volumes will increase by more than sales values.

Retailers report the value of their sales for the current period and the equivalent period a year ago. These figures are reported both in total and on a ‘like-for-like’ basis.

Total sales growth is the percentage change in the value of all sales compared to the same period a year earlier. The total sales measure is used to assess market level trends in retail sales. It is a guide to the growth of the whole retail industry, or how much consumers in total are spending in retail – retail spending represents approximately one-third of consumer spending. It is this measure that is often used by economists. Many retailers include distance sales as a component of total sales.

‘Like-for-like’ sales growth (LFL) is the percentage change in the value of comparable sales compared to the same period a year earlier. It excludes any spending in stores that opened or closed in the intervening year, thus stripping out the effect on sales of changes in floorspace. Many retailers include distance sales as a component of like-for-like comparable sales.

The like-for-like measure is often used by retailers, the city and analysts to assess the performance of individual companies, retail sectors and the industry overall, without the distorting effect of changes in floorspace.

Online (including mail order and phone) sales of non-food are transactions which take place over the internet, or via mail order or phone. Online sales growth is the percentage change in the value of online sales compared to those in the same period a year earlier. It is a guide to the growth of sales made by these non-store channels. It should be noted that online sales are still a small proportion of total UK retail sales. Estimates based on ONS figures show about 10 per cent of total UK retail sales (food and non-food) are achieved via the internet.

The responses provided by retailers within each sales category are weighted (based on weightings derived from the ONS Family Spending survey) to reflect the contribution of each category to total retail sales, thus making it representative of UK retail sales as a whole. Because the figures compare sales this month with the comparable period last year, a seasonal adjustment is not made. However, changes in the timing of Bank Holidays and Easter can create distortions, which should be considered in the interpretation of the data.

As well as receiving sales value direct from the retailers in the scheme the BRC-KPMG Retail Sales Monitor also receives food and drink sales value data from the IGD’s Market Track Scheme.

In its role as sponsor of the BRC-KPMG Retail Sales Monitor, KPMG is responsible for the aggregation of the retail sales data provided by the retailers on a weekly basis. This data consists of the relevant current week’s sales data and comparative sales figures for the same period in the prior year. The aggregation has been performed by KPMG on data for periods following 2 April 2000 and equivalent prior periods. The accuracy of the data is entirely the responsibility of the retailers providing it. The sponsorship role has been performed by KPMG since 10 April 2000 and the same for the aggregation of comparative sales figures for the period from 2 April 2000 it is not responsible for the aggregation of any data included in this Monitor relating to any period prior to 2 April 2000.

The commentary from KPMG is intended to be of general interest to readers but is not advice or a recommendation and should not be relied upon without first taking professional advice. Anyone choosing to rely on it does so at his or her own risk. To the fullest extent permitted by law, KPMG will accept no responsibility or liability in connection with its sponsorship of the Monitor and its aggregation work to any party other than the BRC.

British Retail Consortium

21 Dartmouth Street

London, SW1H 9BP

T: 020 7854 8900

T: 0207 854 8924


AT – T Retail Sales Consultant Reviews #retail #experience


#att retail store

#

64 AT T Retail Sales Consultant Reviews

“I ve worked for AT T since 2009. Great company to work for with opportunities for advancement with the company. My time spent there has been very knowledgeable and helped me to build great work ethic with a great work environment.”

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5

Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5

Company Culture 4 / 5 Way You Work 5 / 5

Retail Sales Consultant

“Horrific hours with good pay and almost unbeatable benefits for a retail job.”

What do you like about working at AT T?

“AT T s pay and benefits are tough to beat. It is a great job for any students who aren t afraid to work hard.”

Do you have any tips for others interviewing with this company?

“Have a sales background, learn the products and know how to close. This is like any other sales job: you need to have a flexible personality and be able to mirror your interviewer just like you need to mirror your customers. AT T strives for a high customer service rating, so you need to sell yourself in the interview.”

What don t you like about working at AT T?

“Union scheduling. Seniority earns the best shifts, regardless of whether that senior is a top producer.”

What suggestions do you have for management?

“Boost morale and your sales will be boosted. Connect with your employees and they will want to succeed for you.”

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5

Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5

Company Culture 4 / 5 Way You Work 5 / 5

in Chattanooga, TN

What do you like about working at AT T?

“I liked the people I worked with and how much I got paid.”

Do you have any tips for others interviewing with this company?

“The money is great, so if you can put up with the middle school environment, then so be it. In my opinion, the stress that comes from the company itself (not from the customers) isn t worth it.”

What don t you like about working at AT T?

“I didn t like the company or the direction it is taking. AT T was solely worried about money, rather than about the people who earn it for them.”

What suggestions do you have for management?

“Stop the favoritism! I went through 4 managers while I was there, and only one of them was worth my time. She got promoted, and rightfully so.”

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5

Support You Get 2 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5

Company Culture 1 / 5 Way You Work 2 / 5

Retail Sales Consultant

What do you like about working at AT T?

“I love the possibility of career advancement. Also, we are on the edge of what s coming out. In the near future, everything will be based off of wireless communications and/or data.”

Do you have any tips for others interviewing with this company?

“You have to be a hard-working individual who realizes that, as a sales consultant, you are working retail hours. These hours can be incredibly demanding. You need to always want to do better and surpass your quota to make good money. It s an awesome job to have!”

What don t you like about working at AT T?

“Unless you re willing to move, it s very hard to get a promotion. Apart from that, I love my job!”

What suggestions do you have for management?

“With all of the changes management has made towards helping the customer by any means possible (and with Our Promise to the customer), I wouldn t change much.”

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5

Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5

Company Culture 4 / 5 Way You Work 4 / 5

in Virginia Beach, VA

“It was a wonderful 8 years, but there was no room for advancement.”

What do you like about working at AT T?

“I enjoyed helping others, delivering exceptional customer service, and learning about new products.”

Do you have any tips for others interviewing with this company?

“Know that AT T is a reputable brand with great benefits, but you ll have to work hard to earn your place.”

What don t you like about working at AT T?

“I did not enjoy favoritism, the lack of room for advancement, racism, and the fact that commission structure was poor after 5 years.”

What suggestions do you have for management?

“Promote those who earn it and abide by EEOC policies and protocol.”

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 2 / 5

Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5

Company Culture 2 / 5 Way You Work 5 / 5

Retail Sales Consultant

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2 / 5

Support You Get 3 / 5 Company Culture 2 / 5 Way You Work 1 / 5

Retail Sales Consultant

What do you like about working at AT T?

“I can work weekends and they pay me okay money.”

Do you have any tips for others interviewing with this company?

“It will seem good at first, but over time, you will outgrow the job and begin to hate life.”

What don t you like about working at AT T?

“The job does not fit my goals, career path, skills or education.”

What suggestions do you have for management?

“Put policies in place to support employees.”

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 2 / 5

Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5

Company Culture 2 / 5 Way You Work 1 / 5

Retail Sales Consultant

in San Mateo, CA

“It was an experience that fostered personal growth.”

What do you like about working at AT T?

“In terms of the dynamics of the store employees, I liked the culture in the retail stores.”

Do you have any tips for others interviewing with this company?

“Be creative, outgoing, and direct. Don t be afraid to second-guess questionable tactics.”

What don t you like about working at AT T?

“Upward growth opportunity is very limited, and it plateaus once you re in a management position.”

What suggestions do you have for management?

“Put more focus on front-line employees. After all, they re the face of the company.”

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5

Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5

Company Culture 4 / 5 Way You Work 3 / 5

Retail Sales Consultant

What do you like about working at AT T?

“The pay was great and they always trained you. Every time the company was introducing a new phone, the crew was a bit catty. But on the plus side, you always got a new phone and there was never a bill for your service.”

Do you have any tips for others interviewing with this company?

“Smile and know a lot about customer service. Be high tech, and show off your selling skills. Charm will definitely win the bosses over.”

What don t you like about working at AT T?

“It was so stressful! The management was constantly watching you and how you worked. Customer service was key, so if you were not willing to 100% kiss the customer s behind, then this wasn t the job for you.”

What suggestions do you have for management?

“Care more about your employees, and let them sit down when they re tired. Acknowledge key performers and listen to them!”

Person You Work For 1 / 5 People You Work With 2 / 5 Work Setting 3 / 5

Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5

Company Culture 2 / 5 Way You Work 2 / 5


Record online sales over Christmas, says BRC – BBC News #coupons #online #shopping


#british retail consortium

#

Record online sales over Christmas, says BRC

Image copyright Getty Images Image caption UK shoppers are ordering more online as retailers focus on web offerings, the BRC says

A record amount of online shopping was done in December 2013, says the British Retail Consortium (BRC).

Close to one in five non-food items was bought online last month, according to the BRC survey.

There was also a 19.2% growth in internet purchases from a year earlier, the fastest increase in four years.

However, UK retail sales in total rose by just 0.4% on a like-for-like basis. The BRC said the figures represented a “respectable overall result”.

Clicks and bricks

Online trading in general represented 18.6% of total non-food sales for the final month of 2013, an increase from 16.5% a year earlier.

The BRC’s director general, Helen Dickinson, said retailers had invested in their websites and improved delivery times, and added that the surge in the popularity and use of smartphones and tablets had also contributed to the rise in online retailing.

She also highlighted multichannel offerings by some retailers as one of the key factors over Christmas.

Image copyright Thinkstock

“This Christmas we’ve seen innovative retailers using click and collect and other approaches to make a virtue of both their website and their physical shops. And that’s something we see growing in importance.”

David McCorquodale, head of retail at KPMG, who conducted the survey for the BRC, said internet sales had surged in the run-up to Christmas.

“Retail sales growth is being driven by the click of a mouse, rather than the ring of the tills,” he said.

‘Fragile recovery’

Ms Dickinson said the overall sales figures were in line with the BRC’s prediction that Christmas trading in 2013 “would reflect that while confidence levels were higher than the previous year, this wasn’t always matched by more money in pockets”.

She added it drew to a close “what has been a year of encouraging but fragile recovery”.

The BRC’s survey found there had been a 0.6% decline in food sales the past quarter.

Image copyright Getty Images Image caption While online retailing has boomed – supermarkets have felt the pinch

Trading updates from some of the UK’s biggest supermarkets on Thursday showed that sales had suffered as competition increased.

Like-for-like sales for the chain Morrisons fell 5.6% in the six weeks to 5 January. Tesco’s like-for-like sales also were down by 2.4% during the Christmas period.

Morrisons said that its lack of online presence had hit sales, while it also suffered from competition from discount supermarket chains such as Lidl and Aldi.

The online retail boom was very much in evidence in late 2013, with many High Street chains expanding their internet offerings, and some shops reporting record figures for the amount customers purchased online around Christmas.

Last week, both John Lewis and Next reported rising sales over the Christmas period, with both retailers experiencing a big jump in online sales.

Related Topics