Retail Training Videos #carters #coupons


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Retail Training

Retail is a multifaceted industry, requiring finesse, interpersonal skills, business knowledge, and plenty of expertise. Given its complex nature, training employees on the ins and outs of the business can seem like an insurmountable task. But it doesn’t have to be. Our carefully curated selection of retail training videos make providing your employees with the information that they need to succeed easier than ever.

Our huge retail library covers everything from the basics of customer service to more complex issues, such as working together as a team, marketing, and dealing with sexual harassment. Together, this selection covers the various situations that you and your employees will likely face on the job, making keeping the customer happy, sales flowing, and workplace morale healthy simple and stress free.

Our customer service videos cover the basics of providing the best care possible, as well as information on dealing with customer complaints and thefts. For managers, we offer a wide selection of videos pertaining to building an effective team, including information on recruiting, interviewing, and hiring the best workers for your specific business. In addition to this, our videos pertaining to leadership, preventing employee theft, and squelching discrimination in the work place are invaluable. For employees, we provide training that empowers them to close the sale and turn a first-time customer into a long-term patron, ultimately positively influencing your bottom line.

Retail is certainly complicated, but it doesn’t have to be. When it comes to retail customer service videos, there is simply no better selection available.

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SIR07 – Retail Services Training Package #nada #retail


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Fashion retail entry-level sample cover letter #free #online #shopping


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Retail (fashion) entry-level sample cover letter

This free sample cover letter for a retail fashion assistant (entry-level) has an accompanying retail fashion entry level sample resume and retail fashion entry level sample job ad to help you put together a winning job application.

Sarah Jones
Store Manager
Fashionista
Collins Street
Melbourne Vic 3000

Re: Retail Assistant and Relief Store Manager position, Ref: FR872

Please accept this letter and the accompanying resume as my application for the position of Retail Assistant and Relief Store Manager advertised in the The Age. I have more than three years experience in Fashion retail, a career path I wish to pursue as I follow fashion trends religiously, enjoy the store environment, and thrive on helping customers find what they want.

While working in the women s fashion department of a department store and at a fashion boutique, I provided outstanding customer service, resolved disputes, trained new staff members and assisted management with stock merchandising. Feedback from store managers was that I had demonstrated an excellent understanding of selling principles and the five-step approach to customer service. I was praised for my ability to work with others and was given the responsibility of organising merchandise and stock inventories while working for DressMe.

My inhouse training in retail security, loss prevention, OH S and merchandising has complemented skills learned in my Certificate III in Retail Operations, recently completed through TAFE. This qualification recognises that I have successfully acquired skills in customer service, merchandising and product management, and that I have a solid knowledge of retail policies and processes.

I have a strong record of contributing to team projects and ideas: in my work and during secondary school. For example, I was captain of The Bouncers basketball team and enjoyed contributing to team projects such as the Year 12 Yearbook committee and charity fundraiser days.

I believe my skills and experience can contribute to the smooth running of Fashionista s Collins Street retail store and I am excited about the opportunity to contribute to the success of your retail brand generally.


Retail Sales Academy #retail #stores #online


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How long does the training take?

There is about 3 hours of video content in the initial Retail Sales Academy course, but the total training time will vary by student. It depends on how quickly they complete the quizzes, if they have to retake quizzes to pass them, or if they decide to watch some of the lessons over again.

One of the great parts about the Retail Sales Academy is that the course is self-paced and completely accessible on any device with Internet connection. Each employee can go at the speed that’s right for them and train whenever it’s convenient.

But actually, the training never really stops. Your employees will get automatic follow up lessons delivered to their email for as long as they are part of the Retail Sales Academy. You never want them to stop training, stop learning and stop improving.

What about seasonal employees that I hire for a short time and then they go away?

Of course, you definitely want to give your seasonal staff sales training. You might as well get the most out of them during the time they are selling in your store!

It’s super easy to add an employee as a Retail Sales Academy user and it’s just as easy to make them “inactive” when they are done. PLUS, if that same person comes back again the next year all you have to do is make them “active” again and all their training records are still there.

I only have one store now, but I’m thinking about opening another one. Can I have two stores in the Retail Sales Academy?

Yes, you can! You should start with a single store package, but when you are ready, it’s easy to upgrade to a multi-store package. When you have more than one store location, you can let your store managers see and manage the employees in their store (and only their store!) You can run reports for your whole company and by store so you can keep tabs on what’s happening where.

Does every employee get their own login with the Retail Sales Academy?

Yes. Each employee will have their own personal login and password. This way they can do the training at their own speed and at the time that’s best for them. The individual accounts let you effortlessly keep track of who is doing what and how well they are learning!

Do I need any special computer software to run the Retail Sales Academy?

Nope, no special software to download or install. It’s all online and completely accessible with only an internet connection. You do, however, have to have a certain speed of Internet connection, up-to-date browsers and so forth. To check and see if the system you’re using is compatible with the Retail Sales Academy just click the link below. If you’ve got all green checks – you’re good to go. If there are problems, this page will tell you how to fix them.

Can I see which employees are doing their training and if they are passing the quizzes?

Absolutely! You get lots of different reports that allow you to see who is completing their training and how specific employees are doing on their quizzes. You can even set up reports to arrive automatically in your inbox (or to your phone if you prefer text messages) so you can easily check on them.

Do my employees have to be in my store to do the Retail Sales Academy training?

No, your employees can train anywhere, any time. One of the great parts about the Retail Sales Academy is that the course is self-paced and completely accessible on any device with Internet connection. Each employee can go at the speed that’s right for them and train whenever it’s convenient.

“Your sales training is great! Last week, one of my NEW employees knew the right questions to ask and sold one of the most expensive items in the store! She asked everything she needed to know to get to the perfect purchase . Thanks from a Canadian jeweler!”

Steph Taylor. Radienze Jewelry, Waterloo, Ontario

“I think your sales training is BRILLIANT! I ve watched it three times already alone and with employees and each time we pick up something new. I have never approached selling on the floor in such a systematic way it’s keeping me on track and concentrating on upselling and increasing items per sale.”

Trudy Salinas. Designs On You, Wildwood, IL

Right now we are focusing on your sales training. For the first time ever my staff is actively trying add-ons. An almost 20% sales increase! A simple idea that WORKS. Thanks!”

Jeff Feldman. Prospect Florist, Peoria, IL

“This one sales training success story is worth it all Can I help you? is gone and magically there are fewer just looking and more buying customers. Thank you, thank you, thank you!

Brad Rowberry. Infinite Cycles, Riverton, UT

I had my staff watch the sales training videos. Let me just say THANK YOU. We had one of our biggest sales days ever. We sold in one day what it has been taking a week to do. My employees had the tools they needed and they used them.

Jennifer Epperly. Sophisticated Lady Boutique, NC

Bob, your sales training has made a huge difference! Not only am I seeing overall sales increases in my stores, but the individual employee improvement is amazing. As just one example, last year Christy increased her items per sale by 80% and more than doubled her total annual sales volume!

Cathy Nagle-Ervin. Eastern National, National Park gift shops in the Great Lakes Region

Bob Negen

Retail Expert, Author, Public Speaker

Bob Negen discovered his entrepreneurial spirit at the young age of 23 and opened one of the world s first kite stores. In 20 years he helped change the public s perception of the kite from a child s toy to an eco-friendly hobby for families and people of all ages.

In those 20 years he grew his company from $17,000 to over $3 million in annual sales. In 1998 the company was named Retailer of the Year by the Kite Trade Association.

A natural marketer, Bob constantly created very successful promotions. His favorite, the Great Lakes Sport Kite Championships, grew into one of the largest, most prestigious kite events in the world.

Bob was also instrumental in helping create a nationwide yo-yo boom. At one time his company employed eight full time yo-yo professionals performing in schools, malls, nationally broadcast parades, professional sporting events, and other large entertainment venues.

While building the national craze, his company opened Yo-Yo Universe kiosks in over a dozen malls, hired and trained over 150 employees using his unique training system, and sold over $2 million worth of yo-yos.

All in a little over 6 months!

His yo-yo adventure forced Bob to boil down 20 years of hard-earned experience about life as an entrepreneur into a fun, but no-nonsense, only-if-it-works outlook on business. This make it fun, but get it done attitude has given Bob an expert edge not only in marketing but also in practical, proven customer service practices, solid common-sense employee management, super efficient operations, and focusing the entrepreneurial spirit.

Susan Negen

Retail Management Consultant

Susan Negen has a knockout one-two punch of sophisticated big business skills and street-smart small business experience.

She has worked as a senior executive for retailing giants like Bloomingdale s, Macy s, and Lord and Taylor, has been on the leadership team of a small retail business, and now sees business through the eyes of an entrepreneur and business owner. Susan quickly discovered that the problems of operating a multibillion-dollar company and the problems of the entrepreneur are not that much different!

In her more than two decades of business experience Susan has effectively managed groups of over 150 employees, used her expert analytical skills to purchase inventory for both large and small stores, and has brought a keen sense of organization to her fast-growing training company.

As the Director of Merchandising at the Mackinaw Kite Co. Susan was instrumental in helping create a nationwide yo-yo boom. She maintained outstanding flow of merchandise to their Yo-Yo Universe kiosks during the volatile yo-yo craze. This minimized the out-of-stock position most retailers across the country were experiencing and allowed them to sell over two million dollars worth of yo-yos in just over 6 months!

This yo-yo adventure forced Susan and her business partner Bob to boil down 35 years of hard-earned experience into a fun, but no-nonsense, only-if-it-works outlook on business.

Her make it fun, but get it done attitude has given Susan an expert edge in marketing, in practical, proven customer service practices, solid common sense employee management, super-efficient operations, and an understanding of the entrepreneurial spirit.


Retail Sales Training Programs by Retail Training Services #online #computer #retailers


#retail sales training

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Retail Sales Training Programs

Do you ever wonder what types of sales opportunities your team members may be missing? Do your retail sales associates struggle to attain their quotas? Do you have inconsistent results from day-to-day?

These are some of the things that many retailers struggle with and RTS has the retail training seminars and online retail courses that will communicate the tools and techniques that will improve your store’s results and your retail sales representative’s results quickly. Contact us today for a free consultation regarding your retail sales training requirements.

Retail Training Based On Real World Experience

Every RTS instructor and training development specialist has been selected because of their experience working on the floor of actual retail stores. Our team members have had successful careers owning and operating specialty and big box retail locations. Simply put, they know how to compete. Our training team has worked across virtually every retail sector including:

Sales Training That Focuses On Serving The Customer

Many sales training programs focus on the things that you can say to “make your customer buy.” While RTS’ sales training does speak to techniques that can be used to influence customer decisions, all of our training is based on the premise that great retailers understand the importance of building strong customer relationships.

It cost up to 10 times more to find a new customer than it does to retain and existing one. Therefore, RTS’ retail sales training courses include in-depth training on the value of a repeat customer and building referrals. Other key messages include:

  • The Values Of Great Salesmanship
  • Preparing the Store and the Sales Representative for Selling
  • Greeting and Building Customer Relationships
  • Learning About The Uncovering Customer’s Lifestyle
  • Creating and Recommending Solutions
  • Using Motivating Language
  • Recognizing Buying Signals
  • How and When to Close the Sale
  • The Five Steps to Overcoming Stalls and Objections
  • Follow-up and Building Referrals
  • Register For An On-Line Retail Course Today!

Retail Sales Training That Positively Impacts Your KPI’s

Every retailer understands that they need to measure the activities and results that impact their business. RTS understands this as well. That is why we begin our custom retail training programs with a discussion that is focused on your goals and targets including:

  • Conversion Rate
  • Average Transaction Values
  • Items per Sale
  • Year-over-Year Revenue
  • Gross Margin

Whether it s an instructor-led retail sales training seminar, a computer-based sales training program, or a train-the-trainer program for your retail team, Retail Training Services can provide the solutions that fit your needs. Contact us today to learn more about our standard training courses or our custom content development programs!

We Support Retailers, Distributors and Wholesalers

See how we can help you!


The 4 Retail Training Essentials #retail #store #coupons


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The 4 Retail Training Essentials

T here is simply no denying the fact that properly trained retail staff deliver better results for the retailer. Unless your staff is better trained than the competition, armed with more product knowledge and strategies to solve customer problems, your retail operation will be competing primarily on price. That s not a good position for a retail specialty store to be in, because it s next to impossible to compete on price with the big box retailers and national chains given their huge buying power and economies of scale.

Unfortunately, I too often see retailers investing in advertising and marketing campaigns designed to drive people into their stores only to encounter staff members who don t have the right training. If the people on your retail sales floor can t speak knowledgeably about your products and help customers feel confident they are making a smart purchasing choice, they will leave without buying. And that s an outcome no retailer can afford for long.

Here are the four areas of training that are essential for your staff:

Product knowledge

Your staff must know what they are selling in order to be effective salespeople. They should know the features and benefits of all the products sold in your store. Mix this knowledge with enthusiasm about the product and a desire to help people and you will have a winning combination. Are you lacking information on the products you sell? Maybe you have been lax in this area. Call up your product vendors and reps and get them to provide the information you need. Next, start reviewing this information with your staff and make it mandatory that every one learns it.

How to sell effectively

Here are a few issues that should be covered in your weekly training sessions (notice, I said weekly):

What are the best qualifying questions to ask a customer?

How do you determine customer needs?

How do you overcome customer objections?

What are the best ways to ask for the sale?

How do you use scarcity and urgency to close the sale?

How do you create add-on sales by recommending products that complement other items?

Role-playing with staff is an excellent way to give them the answers to these questions in a real-world context.

In-Store Procedures

In-store procedures comprises a range of often mundane tasks, but your staff members need to be trained on them in order to keep your retail operation running smoothly. Here are some of the most important issues:

Receiving and storing merchandise in your store

Pricing merchandise

Safely and effectively stocking and merchandising the sales floor

Handling special orders

Identifying merchandise for markdowns

Procedures for opening and closing the store.

Processing cash, credit card and cheque purchases

Handling cash and sales receipts

Store security procedures (including the in-store alarm)

Customer Service

Customers turn their backs on businesses that don t deliver value. There s no way around it: good customer service adds value. There are no shortcuts. Customers demand value for money or they are out the door.

Properly trained employees convert more shoppers into buyers, promote repeat business and establish your store as an expert in your niche. So start your seasonal staff off right and keep your permanent staff engaged with regular training in the four areas I have shared with you.

Many retailers don t see themselves as trainers and educators in their business, but that s the role you must take on. And if you feel you can t do it on your own, hire a professional. Proper employee training will pay for itself, and employees that are well-trained will be an ongoing asset to your business.

Barbara Crowhurst is an internationally recognized retail consultant and business coach and CEO of Toronto-based Retailmakeover.ca and Retailmakeover Web Services.


Retail Sales Rep Retail Sales Marketing Jobs in US, Retail Sales Rep Retail Sales Marketing


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Map search for

Retail Sales Rep Retail Sales Marketing Jobs in US & Retail Sales Rep Retail Sales Marketing Career in US – Find a new job today!

Mon, 24 Oct 2016 06:06:07 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

WV-Morgantown, Summary Retail Merchandising Rep FULL TIME Our merchandising jobs are perfect for the tech savvy candidate that would love to work with the latest and greatest consumer electronics on the market today. This full time Retail Merchandising Rep job is a great opportunity for an individual with the ability to implement client-driven merchandising at major retail locations. You will be engaging and edu. More jobs like this

Mon, 24 Oct 2016 05:47:09 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

FL-Kissimmee, Summary Retail Merchandising Rep PART TIME Our merchandising jobs are perfect for the tech savvy candidate that would love to work with the latest and greatest consumer electronics on the market today. This part time Retail Merchandising Rep job is a great opportunity for an individual with the ability to implement client-driven merchandising at major retail locations. You will be engaging and edu. More jobs like this

Mon, 24 Oct 2016 05:47:36 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

PA-Philadelphia, Summary Retail Merchandising Rep FULL TIME Our merchandising jobs are perfect for the tech savvy candidate that would love to work with the latest and greatest consumer electronics on the market today. This full time Retail Merchandising Rep job is a great opportunity for an individual with the ability to implement client-driven merchandising at major retail locations. You will be engaging and edu. More jobs like this

Sun, 23 Oct 2016 09:31:45 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

OH-Cleveland, Customer Service skills and experience are wanted for an entry level Account Representative Position. Candidates with previous customer service experience will be trained in other areas of customer account management, including marketing and sales, and have opportunities for Management positions as well. *Immediate Interviews available for Customer Service based positions! Call Amanda Today to set. More jobs like this

Mon, 24 Oct 2016 00:12:25 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

CA-Victorville, Customer Service / Retail Sales Representative Needed! New positions opened! B.E. Innovative Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Victorville area. With the holidays almost here, we now have multiple positions available, and they need to be filled immediately! These positions are ENTRY LEVEL to begin with RAPID advancement. OPPO. More jobs like this

Mon, 24 Oct 2016 00:07:00 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

LA-LAKE CHARLES, We are an elite marketing firm in Lake Charles looking to fill ENTRY LEVEL sales and marketing positions. We will provide training in Sales and Marketing, Customer Service, and Management. The Sales Manager will be responsible for our clients campaign management, interacting with customers and training a team of people. This position is ENTRY LEVEL, so no experience is necessary. Advancement to th. More jobs like this

Mon, 24 Oct 2016 00:14:26 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

IL-Washington, We are currently hiring individuals for its entry level positions. We are looking for candidates that are team and goal-oriented, have prior leadership experience, are looking to grow and are professional. We are a fast-paced marketing consultancy firm who RECENTLY EXPANDED into Peoria. We specialize in customer acquisitions and retention, building relationships with clients, training and developi. More jobs like this

Mon, 24 Oct 2016 07:00:57 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

WI-Neenah, WI, LOCATION: Neenah, WI JOB TYPE: Contract to Hire – Full Time SHIFT: First Shift JOB ID: 88613 PAY: $13.00 PROFESSION: Customer Service/Sales DATE POSTED: 10/18/2016 Summary A successful Retail Sales & Customer Service Representative enthusiasticall and aggressively assists and coordinates the sales and marketing efforts for the client from their corporate office. The activities involved will incorp. More jobs like this

Mon, 24 Oct 2016 00:07:10 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

AZ-Yuma, The Job Window is seeking a full-time Entry Level Customer Service Representative who is career minded and possesses unmatched people skills! This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on a more personalized approach to excellent customer service our client’s customized marketing & advertising initiatives are moving into the local a. More jobs like this

Sun, 23 Oct 2016 17:03:27 GMT Job Search Keywords: Retail Sales Rep Retail Sales Marketing I Jobs

MN-Minneapolis, If you want to start at the top, you’ll do it working with a company that provides services to one of the leading satellite television providers. Champion Promotion’s inside client services and retail brand marketing program is a great way to get started! Duties Include Executing retail merchandising & promotional marketing/advertising plans and operational functions to company standards Participa. More jobs like this


Retail Store Manager Jobs in Surbiton – Search 1000s of Jobs #furniture #retailer


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Retail Store Manager jobs in Surbiton

Retail Store Manager required

Here at McColl’s we pride ourselves on being one of the UK market leaders in neighbourhood retailing. Our continued success depends entirely on the dedication of our store colleagues and management teams.

As a Store Manager with us you will have full accountability for everything within your store. As well as having responsibility for developing sales, stock management and financial accountability you will be the driving force that ensures success for your team in providing the highest level of service to our customers.

This role is all about inspiring the team around you by making sure all colleagues are happy

Save Job
You can save this job and apply at a later date.

We’re all about building the most valuable community of gamers out there, bringing them the latest games, exclusive editions, and the hottest consoles to the UK. We’re the UK’s No.1 high-street videogames retailer for a reason.

We’re looking for someone special to join us. Think you’re up for the challenge?

What you’ll be doing

We’re on the lookout for a Store Manager to join our busy store in London. As part of the team, you’ll be:

Leading and managing the team from recruitment to performance reviews and training
Managing the P
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Retail Sales Training Manual Template pdf #online #deals #websites


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Management Retail Management Retail Store Manager Jobs in Woking – Search 1000s of Jobs #retail


#retail store manager jobs

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Management Retail Management Retail Store Manager jobs in Woking

Retail Store Manager required

Here at McColl’s we pride ourselves on being one of the UK market leaders in neighbourhood retailing. Our continued success depends entirely on the dedication of our store colleagues and management teams.

As a Store Manager with us you will have full accountability for everything within your store. As well as having responsibility for developing sales, stock management and financial accountability you will be the driving force that ensures success for your team in providing the highest level of service to our customers.

This role is all about inspiring the team around you by making sure all colleagues are happy

Save Job
You can save this job and apply at a later date.

Who they are:
We bring excitement to life. Our aim is to be a world-class betting and gaming business, trusted by our customers, colleagues and partners. We lead the market through innovation, offer best-in-class and personalised gambling experiences, provide entertainment and safe, responsible gambling experience. Our Shop Managers are at the core to making this happen.

Our Shop Managers have responsibility for their shop, their team and their customers. They create a fun environment and delight our customers, while delivering high profits and ensuring that the experience for every customer is just what they want.

What they do
Our Shop Managers