Security Risks of FTP and Benefits of Managed File Transfer #deep #web #search #engine, #hacker #news, #the #hacker #news, #kat #cr, #how #to #hack, #best #password #manager, #hack #facebook, #thn, #kickass #torrents, #latest #hacking #news, #tor #browser, #computer #security #breaches, #data #breach, #it #security #training, #android #hacking


File transfer services such as FTP or HTTP has been the most common way of file transfer for business requirements. Typically what a file transfer means is that a file transfer protocol such as FTP or HTTP is used to send the stream of bits stored as a single unit in a file system including file name, file size, timestamp and other metadata from one host to another host over a TCP-based network such as the Internet.

But this process is not foolproof. FTP, by itself, is not a secure file transfer protocol and it has a lot of security vulnerabilities. It s a known fact that FTP doesn t provide any encryption for data transfer. Most of the times, the requirement in any business is pretty simple: to transfer files between two endpoints in different locations, and the parties involved do not think much about how secure the file transfer process is going to be.

Using FTP for official file transfer can leave your data transmission exposed to many security attacks:

FTP Bounce Attack

Generally a file transfer happens when the source FTP server sends the data to the client which transmits the data to the destination FTP server. When there s a slow network connection, people often resort to using a proxy FTP which makes the client instructs the data transmission directly between two FTP servers. A hacker can take advantage of this type of file transfer and use a PORT command to request access to ports by posing as a middle man for the file transfer request; then execute port scans on hosts discreetly and gain access data transmitted over the network.

FTP Brute Force Attack

An attacker can carry out a brute force attack to guess the FTP server password by implementing a means to repeatedly try different password combinations until they can succeed in the break-in. A weak password and repeated use of the same password for multiple FTP servers can also help the hacker gain quick access. Once the password is guessed, your data is exposed.

Packet Capture (or Sniffing)

Because the data transfer via FTP is in clear text, any sensitive information such as usernames, passwords can be easily read network packet capture techniques such as packet sniffing. A packet sniffer is just a piece of computer program which can capture transmitted data packets and decode the packet’s raw data exposing data contained in the various fields of the packet.

When we restrict access to FTP servers based on the network address, it is possible that a cyber-criminal can use an external computer and assume the host address of a computer on the enterprise network, and download files during data transfer.

When operating systems assign dynamic port numbers in a particular order or pattern, an attacker easily decodes the pattern and identify the next port number which will be used. By illegally gaining access to a port number, the legitimate client trying to access the file will be denied and the hacker can steal files, or even insert a forged file or malicious file into the data stream which will be accessed by other legitimate users in the organization.

As we discussed above, there are a lot of devious means to intercepting an FTP-based file transfer and the chances of your data being exposed is also high. Networks that adhere to federal compliance norms such as PCI DSS, HIPAA, GLBA, etc. and those agencies and institutions that share government data, and customer records are at high risk if they just depend on FTP for file transfer. So, what s the optimum solution if not FTP?

Managed File Transfer Remedies the Vulnerabilities in FTP

Managed file transfer (MFT) is the best option for file transfer compared to all other file sharing methods such as using FTP, HTTP, TFTP, peer-to-peer file sharing and cloud drives. A managed file transfer server facilitates secure file transfer through the Internet by providing a high level of data security. The MFT server software provides secure internal, external and ad-hoc file transfers for both pull-based and push-based file transfers.

Though MFT also uses FTP for data transfer, this type of file transfer ensures the data is protected by using secure FTP (FTPS, SFTP, etc.) With B2B file transfers, especially in a DMZ environment when internal IP addresses need to be concealed, MFT server s authentication and data encryption methods help ensure secure, reliable and auditable file transfer.

MFT is widely used for securely transferring files over public or private networks and you can:

  • Perform secure file transfer via FTP, FTPS, SFTP, HTTP and HTTPS over IPv4 or IPv6 networks
  • Carry out ad hoc file transfer
  • Monitor the file transfer process in real time
  • Get notified of the status once the transfer is complete
  • Report on transfer activity and user access
  • Limit MFT access by user role and integration with Active Directory
  • Transport large wiles with integrity checks and protocol fidelity

When the secure file transfer is concerned at an organizational level, MFT server is the best option that ensures both security and endpoint management simplicity when compared to FTP.

Guest Post by:Vinod Mohan, Product Marketing Specialist Team Lead at SolarWinds with technical expertise in IT management and operations spanning IT security, SIEM, network management, application, systems, storage Virtualization management.

Online courses in pa #pa,ea,private #secretary,scretary,office,professional,administrator,office #manager,assistance,help,tips,venue #search,hotel #reservation #service,training,event #management,forum,view #point,jobs,recruitment


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PA Networking Events

24-25/08/2017 – London – Todays PA Conference
Venue: Chelsea Harbour Hotel, London
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07/09/2017 – Belfast – Autumn Networking Event Belfast PA Network

For more details and more PA Networking Events, please click here .

Learning and Development

26/08-1/09/2017 – Spain – Workation with Sue France Training A new concept in PA training
The Sue France Training Workation involves an all inclusive stay in a beautiful Finca in the foothills of the mountains of Andalucia for 6 nights/7 days. It includes 4 x 4 hour morning workshops with Sue France FCIPD FInstAM INLPTA who is a renowned motivational trainer for Assistants and an award-winning Assistant herself and a qualified learning and development trainer, a certified TetraMap behavioural practitioner and a certified coach. For more details visit

14/09/2017 (1 Day) London – Introduction to Project Management for Admin Managers Your Excellency
The IQ/IAM Level 3 Award in Professional PA Administration Skills. This unit will give you a thorough understanding of project structure, risks and priorities necessary to fulfil a management or support role in projects. It gives an overview of the essentials enabling PAs and Administrators to add more value to their role and bring best-practice methodologies to the team.

14-15/09/2017 (2 Days) London – Management Skills for Admin Staff Your Excellency
The IQ/IAM Level 4 Certificate in Office Administration Management. This unit will suit experienced PAs or senior administrators who work closely with their organisation s senior management team, and who either already have management responsibility for junior staff or plan to take on this level of responsibility in the future. It covers fundamental people management skills and the contextual positioning of managers within an organisation.

For more details of courses, and other learning and development opportunities, please click here .

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Federal Tax Credits For Solar Energy Systems #solar #energy #tax #credits, #solar #energy #systems, #tax #credits #for #solar #panels, #energy #efficiency,energy #efficient,energy #efficient #appliances,energy #efficient #homes, #energy #efficient #buildings, #energy #star, #tax #credit, #portfolio #manager,windows,,rebates,led,energy #star #appliances,environment, #energy #savings,emissions, #greenhouse #gas,bills, #save #money,climate #change,tax,certified #buildings,certified #homes,certified #products,most #efficient,energy #audit,ask #the #expert,my #energy #star,home #advisor,partner #of #the #year,little #blue #label,resource


Federal Tax Credits: Solar Energy Systems

Solar Water Heaters

Solar water heaters come in a wide variety of designs, all including a collector and storage tank, and all using the sun’s thermal energy to heat water. Solar water heaters are typically described according to the type of collector and the circulation system.

At least half of the energy generated by the “qualifying property” must come from the sun. The system must be certified by the Solar Rating and Certification Corporation (SRCC) or a comparable entity endorsed by the government of the state in which the property is installed.

Note: The credit is not available for expenses for swimming pools or hot tubs. The water must be used in the dwelling.

Photovoltaic systems must provide electricity for the residence, and must meet applicable fire and electical code requirements.

Tax Credit includes installation costs.

Solar Panels (Photovoltaic Systems)

Solar Panels or Photovoltaic Systems are solar cells that capture light energy from the sun and convert it directly into electricity.

Photovoltaic systems must provide electricity for the residence, and must meet applicable fire and electrical code requirements.

Google Tag Manager: A Step-By-Step Guide, Analytics – Optimization, tag manager.#Tag #manager


Google Tag Manager: A Step-By-Step Guide

Tag manager

The more useful and relevant your site becomes, the worse it may actually perform. This happens because websites are continuously adding tags to enhance their tracking, optimization or other functionality; this ends up crowding pages with third party tags and may slower the website.

For this reason, the Google Tag Manager, a free solution for tag management, is very welcomed, especially by Marketers. In the past, everything was controlled by webmasters, including website tracking, which was highly technical as it required dealing with log files. Then, in 2005, Google made the JavaScript method widely available with Google Analytics, but it still required a technical integration by webmasters as it required adding codes to the website.

With Google Tag Manager, marketers will be able to add, edit or remove marketing and measurement tags without the intervention of webmasters. This will speed the process from the marketing perspective and will free webmasters to work on other important tasks. The power of Google Tag Manager also extends to IT managers, they have more control over tags and a safe place to test how they would affect the website before publishing them.

Google Tag Manager Structure – Accounts, Containers, Tags Triggers

The structure used by Google Tag Manager is very similar to the one used by Google Analytics. In Analytics, we have accounts that can contain several Web Properties (usually one per website) which can contain several profiles. Below is the hierarchy used by Google Tag Manager:


The top-most level of organization. Typically, only one account is needed per company. Tags for all the company’s websites can be managed from this account by creating new containers. In order to create an account visit and signup for the product.

To create additional accounts, sign into your existing account, click on Accounts List (top navigation bar) and click on the “Create Account” button shown in the screenshot below.

Tag manager

You will be asked to fill in the account name (use the company name) and whether it will be used for Web or Mobile Apps; then you will be asked if you agree to the Service Agreement. Once you do, your account will be created with a container


A container holds all the tags for a specific website; as a best practice, it should be named after the website it is being used for. To create a new container select an account and click on the Create Container from the accounts menu on the top-right corner of the specific account list. Once you have a new container, you will get a screen similar to the following.

Tag manager

Once you create a container, you can start creating tags for your website. Google provides templates for its own tags and other commonly used third party solutions (e.g. Marin, ArRoll, LinkedIn etc), but it also allows custom tags to be used. Below are some of the tags supported by the tool, for an explanation about each of them, as well as a complete list, check this help center article:

  • AdWords Conversion Tracking
  • DoubleClick Floodlight Counter
  • DoubleClick Floodlight Sales
  • Universal Analytics
  • GDN Remarketing
  • Custom Image Tags
  • Custom HTML Tags

In order to add a tag to a container, navigate to the container, choose the tags section and click on the New Tag button on the top-right corner of your screen. See the top left box on the screenshot above.

You will then reach the tag page. In this page, you will be able to choose between the different tag templates described above or a custom HTML tag. As I wrote above, Google created templates for its own tags in order to minimize the possibility of errors.


Once you decide which tag to add, you will be prompted with a few details to fill for each tag type: e.g. Conversion ID and Conversion Label for AdWords Conversion Tracking or Web Property ID, Cookie Path and Track Type for Google Analytics. You will also be able to add a trigger to fire the tag. Below is a very simple setting showing how the Google Analytics tag would be configured.

Tag manager

The Fire On section above will define the triggers under which the tag is fired. For tags that should appear on all pages of the website (like Google Analytics), you would use the default All Pages.

Another common usage would be to add tags to the conversion page only, so you might want to add a rule for an URL that matches the page address. So, for example, if your conversion page ends with the expression “thankyou”, you could add a trigger as shown in the screenshot below.

Tag manager

For more information on Triggers check this help article.

Publishing Versions

Once tags are added to a container they are not automatically published, they must be “manually” published. Publishing is always linked to a container version, which is a snapshot of the container that can be made at any time.

If you click on Versions at the top of your screen, you will see a short summary of your current version and you can click through using the Action button on the right of any version to preview, share publish, export and others. This is an excellent way to keep track of your change history.

Tag manager

Users Permissions

Users are added to accounts and should be added on a container basis. For each container, there are four types of user access:

  1. No access: user does not see the container listed in the account.
  2. View only: user sees the container listed and may browse the tags, rules, and macros in the container, but cannot edit them.
  3. View and Edit: user may add and edit tags, rules, and macros in the container.
  4. View, Edit, Delete and Publish: user may add, edit, and delete tags, rules, and macros in the container as well as publish changes to the live site.

      In order to manage user access see the indications in the screenshot below.

      Tag manager

      Closing Thoughts

      In summary, Google Tag Manager is an important tool for online businesses, it makes marketing and measurement easier and more secure. In the words of Google:

      “Google Tag Manager allows you to conveniently manage tags (such as tracking and marketing optimization tags) on your site. You can add and update AdWords, Google Analytics, Floodlight and non-Google tags from the Google Tag Manager user interface instead of editing site code. This reduces errors, frees you from having to involve a webmaster, and allows you to quickly deploy tags on your site.”

      Last, please note that this is a quick step by step guide to get up and running. If you would like a more comprehensive description of the tool you should check the Analytics Academy course and/or the official implementation guide.

    Healthcare Manager Salary #health #care #manager


    Healthcare Manager Salary

    Job Description for Healthcare Manager

    A healthcare manager is responsible for ensuring that a clinic’s goals align with their budget, the needs of the community, and the goals of the facility’s practitioners. They do this by making business decisions and creating plans that help the facility reach those goals. Other duties performed by healthcare managers include working with medical staff leaders to plan ongoing and daily responsibilities such as department budgets, medical equipment, and supply needs, as well as following up on any issues related to overall operations. They need to be able to maintain good relationships with nurses, physicians, and other facility staff.

    Another responsibility is overseeing the facility’s daily operations of the facility. This includes the billing department, medical staff, non-medical staff, and any other areas.They are responsible for making decisions about budgeting, expectations of staff, and performance evaluations for all workers. The healthcare manager also acts as a spokesperson for the facility when giving information to the media. They hold press conferences and oversee the delivery press releases and social media updates to announce important news and events; they also might need to answer questions from the local or national news outlets to provide facility information or facilitate the provision of expert opinions.

    Healthcare managers generally must have a bachelor’s degree in business administration or a related field, as well as healthcare and/or supervisory experience.

    Healthcare Manager Tasks

    • Plan, implement and administer programs and services in a health care facility or medical business.
    • Provide medical expertise in implementing reimbursement policies.
    • Manage patient information and databases, ensuring that they are accurate and available only to authorized personnel.
    • Formulate business strategies and coordinate day-to-day business.
    • Direct or conduct recruitment, hiring and training of personnel.

    Healthcare Manager Job Listings

    Popular Skills for Healthcare Manager

    This chart shows the most popular skills for this job and what effect each skill has on pay.

    Healthcare Managers report using a diverse set of skills on the job. Most notably, facility with Project Management, Budget Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 31 percent, 22 percent, and 19 percent, respectively. Those proficient in Operations Management are, more often than not, also skilled in Budget Management.

    Pay by Experience Level for Healthcare Manager

    Pay by Experience for a Healthcare Manager has a positive trend. An entry-level Healthcare Manager with less than 5 years of experience can expect to earn an average total compensation of $49,000 based on 193 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Healthcare Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $61,000 based on 89 salaries. An experienced Healthcare Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $65,000 based on 85 salaries. A Healthcare Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $66,000 based on 41 salaries.

    Healthcare Manager Reviews

    Project Manager – Construction Salaries by education, experience, location and more #project #manager, #construction #unemployment #insurance #benefits #compensation #unemployed #salary #range #job #search #career #education #salaries #employee #assessment #performance #review #bonus #negotiate #wage #change #advice #california #new #york #jersey #texas #illinois #florida


    Project Manager – Construction Salaries

    Alternate Job Titles: Project Manager – Construction, Construction Project Manager

    • What is the average annual salary for Project Manager – Construction?

        How much does a Project Manager – Construction make? The median annual Project Manager – Construction salary is $97,967. as of May 30, 2017, with a range usually between $85,391 – $110,396. however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Project Manager – Construction in the United States.

        This chart describes the expected percentage of people who perform the job of Project Manager – Construction in the United States that make less than that annual salary. For example the median expected annual pay for a typical Project Manager – Construction in the United States is $97,967, so 50% of the people who perform the job of Project Manager – Construction in the United States are expected to make less than $97,967.

        Source: HR Reported data as of May 30, 2017

        • About this chart

            This chart describes the expected percentage of people who perform the job of Project Manager – Construction that make less than that salary. For example 50% of the people who perform the job of Project Manager – Construction are expected to make less than the median.
            Source: HR Reported data as of June 2017

            Oversees and directs construction management. Communicates directly with contractors/designers concerning project cost, staffing, and scheduling. Prepares project status reports and works to ensure plans adhere to contract specifications. Requires a bachelor s degree in engineering with at least 7 years of experience in the field. Familiar with a variety of the field s concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management. View full job description

        Sales Manager: Interview Questions for Sales Position #sales #force #contact #manager, #sales #manager: #interview #questions #for #sales #position


        Sales are an integral part of any organization.
        The goal of the Sales Manager is to keep the sales staff informed and inspired, and ensure a good supply of sales material. The Sales Manager must also train, guide and advise as needed. Then, the sales force can generate the sales to meet the company’s goals.
        This article portrays the sales manger’s job description, tips and interview questions for sales manager position.

        Sales Manager Job Description

        The sales manager must manage the sales force of the company, in order to generate maximum sales.

        1. Single point of contact: In fact, the sales manager is the single point of contact for all the salesmen when it comes to any questions and queries about the product or the company.

        2. Team leader: The sales manager is the team leader for the sales team and should possess all the qualities that a team leader should have.

        3. Team person: The sales manager should also be a team person, who understands any differences that crop in his or her team and work towards solving them in an amicable and quick manner.

        4. Strong sales background: Other than these internal qualities, the sales manager should have a strong sales background and should be able to lead his or team from the front utilizing their unique sales expertise and talents.

        5. Hiring new sales personnel: The sales manager is also expected to hire new sales personnel. Therefore, the sales manager should be experienced and knowledgeable enough to determine whether an applicant will succeed in sales or not. The manager must bear in mind that although some possess an inborn quality and have a salesman personality, successful salesmanship can be taught. A business administration degree can be very helpful as well, even for those people that just naturally have it in them to sell a product. As a sales manager, you should know how to bring out the best in each type, helping every salesperson excel in sales.

        Sales Manager Interview Questions

        Presented here are some sample questions generally asked in a sales manager interview:

        1. What is your best strength at the job?
        2. What were you main duties in the previous job?
        3. What do you like the best about being a sales manager?
        4. How do you arrange your daily work?
        5. How many first sales appointments a week are considered as a successful week?
        6. Describe a typical sales process (or sales cycle) for big ticket items and for smaller ones.
        7. What are your selling techniques, how do you present/launch a new product? What presentation’s skills require?
        8. What are your goals in term of professional development and advancement?
        9. How did you develop your best-selling techniques?
        10. Describe some success stories and some difficulties. How did you handle the difficulties?
        11. What have you found to be the most important skills in negotiating and succeeding in sales?
        12. How do you handle rejections?
        13. Describe sales-teamwork; how did you handle your team challenges?

        ► Answer: Consider possible answer to these questions; select the most impressive. Consult with colleagues and friends, prepare and rehearse your responses so that you make smooth presentation. Sound positive and confident; prepare to share some telling experiences. If you have pertinent volunteer experience, relate one as well. Remember that the same qualities needed for a sale manager can be utilized to ensure you a job offer as well!

        Project Management War Stories #pm #war #stories,, #project #management #war #stories, #project #management, #project #portfolio #management, #ppm, #pmo, #project #managment #office, #new #product #development, #erp, #it #projects, #project #manager, #pmbok, #pmi, #project #failure #


        Small and medium enterprises (SME) typically are lean, agile organizations. On one hand, functional managers of SMEs often wear multiple hats and are focused on executing the day-to-day operations to ensure their organization’s survival. On the other hand, the executives of SMEs are charged with creating a strategic vision and executing on that vision to ensure the long-term viability of the organization. And oh by the way depending on the size of the organization, the executives may also be working in the trenches as well to maximize the chances to achieve success.

        Like their larger brethren, success requires SMEs to be able to not only articulate the strategic goals of the organization, but also to capture and implement them at all levels of the enterprise to ensure that all projects, not matter how small or large, are aligned to the enterprise’s overall strategy. The lack of a middle management layer in SMEs, however, often means that there is no one in the organization to help translate the vision of the executives into operational terms so that the entire enterprise and all of its projects (i.e. tactical activities) are working in concert to achieve the same common set of goals.

        Strategic management offices (SMO) represent one approach to help SMEs align their tactical operations with their strategic planning, bridging the gap between the operations management and the executive suite while optimizing resource management and minimizing waste.

        In this episode, we will examine what makes strategy implementation so difficult in SMEs, what is an SMO, and how does an SMO differ from a project management office (PMO).

        To do this, Wayne Thompson sits down with his friend and colleague, Michael Kamel. who will be sharing his insights and war stories on aligning operational activities with strategic planning in small and medium enterprises.

        1. The opening of the show – “Highlight Reel”

        2. The closing of the show – “Redondo Beach”

        Tags: Deloitte, Michael Kamel, operations, PMI, PMI Montreal, PMO, project management, Project Management Institute, Project Management Office, project office, Small and Medium Enterprises, SME, SMO, Strategic Management Office, strategic planning, Wayne Thompson

        In this episode, I share three principles that have helped me throughout my career.

        Let’s face it, as project managers time, scope, and budget are often much easier to manage than the people associated with our projects. How effective your people skills are, can impact the fluidity and success of a project. So here’s 3 principles to keep in mind during your next project.

        1. Never eat at a place called mom s ;
        2. Never play poker with a man named doc ; and
        3. Never get into a fight with someone who has more scars than you .

        I hope you enjoyed these principles and encourage you to share your own principles by posting comments below or emailing them to pmwarstories(at)gmail(dot)com.

        Music Notes
        1. The opening of the show – “Torn Jeans”
        2. The closing of the show – “Lazy Day”

        Tags: best practices, Doc, Guiding Principles, Mentoring, Mom’s, Nelson Algren, people skills, project management, project success, Salty Dogg, Scars, soft skills, Stakeholder Management, Stakeholders, Wayne Thompson

        March 19, 2011

        In this episode, I’m sitting down with my friend and colleague, Mel Bost in part two of a two part series on project lessons learned.

        Mel has over 30 years of project management experience and authors the blog Mel Bost PMO Expert which summarizes successful behaviors of project managers working in a PMO setting as well as the structure and actions of a real PMO. Today Mel will be sharing his experiences and insights on the project lessons learned.

        Music Notes
        1. The opening of the show – “Catwalk”
        2. Interview with the industry insider – “Wild Card”
        3. The closing of the show – “Lazy Day”

        Tags: best practices, lessons learned, Mel Bost, PMO, project management, project management office, project milestones, project office, stage gate, Wayne Thompson

        February 25, 2011

        In this episode, I’m sitting down with my friend and colleague, Mel Bost in part one of a two part series on project lessons learned.

        Mel has over 30 years of project management experience and authors the blog Mel Bost PMO Expert which summarizes successful behaviors of project managers working in a PMO setting as well as the structure and actions of a real PMO. Today Mel will be sharing his experiences and insights on the project lessons learned.

        Music Notes
        1. The opening of the show – “Highlight Reel”
        2. Interview with the industry insider – “Sprightly”
        3. The closing of the show – “Yearbook”

        Tags: best practices, lessons learned, Mel Bost, PMO, project management, project management office, project milestones, project office, stage gate, Wayne Thompson

        January 13, 2011

        In this episode, I’m sitting down with my friend and colleague, Mel Bost in part two of a two part series on innovative approaches to successfully define business requirements.

        Mel has over 30 years of project management experience and authors the blog Mel Bost PMO Expert which summarizes successful behaviors of project managers working in a PMO setting as well as the structure and actions of a real PMO. Today Mel will be sharing his experiences and insights on the power of design thinking.

        Music Notes
        1. The opening of the show – “Kickflip”
        2. Interview with the industry insider – “Sprightly”
        3. The closing of the show – “Yearbook”

        Tags: best practices, business requirements, design thinking, innovation, Mel Bost, new product development, NPD, PMO, project management, project management office, project office, stakeholder management, Wayne Thompson

        December 30, 2010

        In this episode, I’m sitting down with my friend and colleague, Mel Bost in part one of a two part series on innovative approaches to successfully define business requirements.

        Mel has over 30 years of project management experience and authors the blog Mel Bost PMO Expert based on his own experiences in developing and maturing PMO organizations with several major Fortune 500 companies. Mel’s blog summarizes successful behaviors of project managers working in a PMO setting as well as the structure and actions of a real PMO. Today Mel will be sharing his experiences and insights on taking innovative approaches to successfully defining business requirements, including the power of design thinking.

        Music Notes
        1. The opening of the show – “Collins Avenue”
        2. Interview with the industry insider – “Offroad”
        3. The closing of the show – “Yearbook”

        Tags: best practices, business requirements, design thinking, innovation, Mel Bost, new product development, NPD, PMO, project management, project management office, project office, stakeholder management, Wayne Thompson

        Strategic Partners

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        Let Manufacturing Business Technology help you turn IT into a competitive advantage. Click here to receive our free eletter.

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        Become A Salon & Spa Manager Today! Career Options & Info #salon #manager #job #description, #how #much #does #a #salon #manager #make, #how #much #does #a #spa #manager #make, #what #are #the #duties #of #a #salon #manager


        Salon & Spa Manager Job Description

        Want to manage a salon or spa?

        Many licensed cosmetologists and other beauty professionals decide to take their careers to the next level and either open their own or begin managing a salon or spa. This is a forward-moving career path for those beauty pros with the entrepreneurial spirit. This is a job well-suited to people who love to help a business grow, enjoy managing day-to-day business needs, like helping others develop their skills and are comfortable handling all types of customer service needs. Beauty Schools Directory has created this resource for people just like you, who are considering taking the next step in their careers.

        Simply enter your zip code and choose the “Salon Management” program from the box on the right to find classes near you to train for this career.

        Jump to Your Question:

        What is a salon, spa or barbershop manager?

        The salon, spa or barbershop manager plays a very important role in the daily operations of the business. He or she ensures that the business is running efficiently, the customers are tended to and satisfied, and the business is operating at a profit. Salon and spa managers also have to make sure that the business is operating according to the laws of the state and that all staff members have the appropriate licenses and abilities to perform their jobs. The managers are often responsible for hiring, maintaining and firing staff if necessary, and coaching employees to be successful at the salon, spa or barbershop.

        The manager is a critical player when it comes to running a successful, profitable beauty or grooming business. This person essentially juggles all the moving parts to ensure satisfied customers, happy employees and a profitable business.

        The managers can work in hair and beauty salons, day spas, hotel and hospitality management, beauty and skin care companies, or tanning salons. Top salons seek skilled directors that can oversee all operations of the business, including having knowledge of bookkeeping and financial concepts.

        What are the typical duties of the salon or spa manager?

        Managers in the hair salon and spa business are in charge of all things staffing. Aside from interviewing, hiring, promoting and firing employees, they also schedule the employees so that staff is always available to provide the right mix of services to meet customer demand.

        They often oversee staff training and development and make sure that advanced training opportunities are available to employees, such as conferences, workshops or continuing education units . Your staff should always strive to stay current on the latest hairdressing and other techniques, and be knowledgeable about the latest trends in beauty. This is ideal for a business to have a motivated staff that is always reaching for their maximum technical and professional potential, and it s good for the clients as well.

        The managers will also manage and supervise non-creative staff such as receptionists, schedulers and maintenance staff to keep the business running smoothly and on time. Communication is a core component of the manager or owner job, including communicating to the entire team about company policies and procedures, major staff changes, sharing customer feedback, the vision for the future of the company, and employee reviews.

        Salon and spa managers must create an atmosphere where customers are comfortable and are satisfied, leading to repeat visits and referral business. This may sometimes mean fielding customer service concerns, or implementing sweeping changes in how the salon is run to better meet the needs of the community.

        The managers ensure that all equipment is operating safely and optimally, and that the hair salon or spa appearance is one that creates an inviting, relaxing environment for customers. Clients should always feel they are entering a safe and sanitary environment when getting beauty services from your business, and you may need to regularly review and maintain the utmost client service standards.

        Salon, spa and barbershop owners and managers are usually responsible for daily banking, budgeting, expenditures and other financial duties. This can range from managing petty cash for small maintenance tasks around the shop, to managing payroll and overseeing employees to accurately report their tips for tax purposes.

        They are responsible for the ordering of supplies for the business, as well as ensuring retail operations remain stocked. Product sales are a critical component of the business s revenue. This can include developing inventory control methods, creating major sales and promotions and other marketing activities to increase sales.

        Salon, barbershop or spa owners and directors may be responsible for marketing activities for the salon. This could mean deciding on advertising campaigns and budgets to draw in more business in the community, choosing charities or events to sponsor on behalf of the salon or barbershop, or implementing an e-mail marketing campaign to past salon clients. They may also be expected to attend demonstrations, fundraisers or other events to keep the business involved in the community.

        What type of training is required to become a salon or spa manager?

        These are managerial positions that a person generally works their way up through the ranks to obtain. Salon or spa managers usually start out as creative technicians before going into management, so they can have a solid grasp on how the business works on the ground floor.

        A hair salon manager would need to understand exactly how the salon business works, so they generally have completed beauty school and are licensed in their area of expertise. They often have several years of experience as a hairstylist, barber, esthetician, nail technician or other beauty professional before advancing their career into a management or ownership position.

        The stylist interested in becoming a salon manager could take business courses at a local college or even pursue a business degree at a traditional 4-year university. However, many have reported that this is a broad, generic business degree. More and more schools are starting to create a specific training program dedicated specifically to running salon, spa or barbershop businesses. There are many online or in-person spa and management training courses to gain knowledge about business concepts.

        What is the average salon or spa manager salary?

        The salary a barbershop, salon or spa director or owner can earn varies on a number of different factors, including the size of the salon or spa, the number of employees and overhead costs of the business, the region of the country, years of experience and more. The Bureau of Labor Statistics (2015) reports that first line supervisors earn a mean annual wage of $38,240. Salon, spa and barbershop owner salaries are likely highly dependent on how profitable and successful the business is.

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