IMRG questioned 23 senior ecommerce professionals (Heads of Ecommerce, CEOs, Managing Directors and Marketing Directors) between 6th and 8th July, two weeks after the EU referendum. The respondents include both multichannel and online-only merchants. The retailers were asked if they have experienced any slowdown in sales following the Brexit vote and also whether they have seen any increase in traffic and/or sales from international customers.
We know you are very busy people – so each month we now provide a summary of the recent trends we’ve been tracking to ensure you didn’t miss anything. This edition is July reporting June data.
What logistics trends can we expect to impact peak this year? We recently published our preview report for peak 2016, supported by Salmon.
9:00 AM on 19/10/2016 Various
IMRG is hosting a delegation from our Chinese partner organisation, the China International Electronic Commerce Centre (CIECC), in London on the 19th and 20th October 2016 and invites you to join us.
9:30 AM on 23/02/2017 1 America Square
This Fashion Connect will have a special focus on lifetime customer value and how to determine it, including identifying what loyalty actually means and understanding cross-channel behaviour.
6:30 PM on 08/12/2016 TBC
Our annual Christmas drinks held in central London. Our way of saying thanks to the membership.
Latest Press Releases
Comexposium Group and IMRG, the UK’s online retail association, are today announcing the launch of a new UK-focused edition of a Monaco-based exclusive business summit for e-commerce heads.
Online retail order growth was up 18.2% year-on-year in August, according to the latest data from the IMRG MetaPack UK Delivery Index, as shopper confidence appears to be showing some resilience following the Brexit decision.
The IMRG Capgemini eRetail Sales Index has revealed online sales growth of +16% year-on-year (YoY) in September. The September performance tops off a strong quarter, with the Index recording the highest quarterly growth (+17%) since Q1 2014, and notably coinciding with the period following Brexit.
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IMRG s benchmarking data helps us understand market trends and gives us deeper insight so that we can have strategies that are set up for success
Mark Felix, Director of Online Trade, John Lewis
Working with the IMRG Team has been fantastic, the fact that they re an independent body that truly care about bringing the e-community together is great
Mark Thornton, Marketing Director, Maginus
The benchmarking IMRG gives us is really useful – it gives us a chance to see other trends happening in the industry
David Williams, Director of Online EMEA, Deckers Brands
It s important for us to be involved with IMRG, a credible brand and an authority in the marketplace, and attend events networking with eCommerce professionals
Andrew Fowler, UK Country Manager, Apptus Technologies
IMRG membership has been incredibly useful across the business – the reports are great for benchmarking our performance and the events cover a wide range of relevant topics
Jenny Lovell, Market Research Manager, eBay
The IMRG conferences provide access to a much wider range of retailers than we see anywhere else – both online and bricks mortar
Roger Morris, Head of Royal Mail Parcels, Royal Mail
We find the IMRG an invaluable daily resource for our company and team members. Their data helps drive our business and ensures we stay in touch with industry standards
Mark Bodoano, Managing Director, Digivate
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